Refund policy

Returns & Refund Policy

Thank you for shopping at Tarvo. We want to ensure you are happy with your purchase. If you are not entirely satisfied, we're here to help.

1. Returns

• You have 30 calendar days to return an item from the date you received it.

• To be eligible for a return, your item must be unused and in the same condition that you received it.

• Your item must be in the original packaging.

• Please do not send your purchase back to the manufacturer; contact us first at [Insert Support Email] for the correct return address.

2. Refunds

• Once we receive your item, we will inspect it and notify you that we have received your returned item.

   

• We will immediately notify you on the status of your refund after inspecting the item.

   

• If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

   

3. Shipping

• You will be responsible for paying for your own shipping costs for returning your item.

• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

4. Damaged or Faulty Items

• If you received a damaged or defective product, please notify us immediately with photos of the damage. We will arrange a replacement or a full refund at no extra cost to you.